Troubleshoot

Having Trouble? We're Here to Help!

⚠️ My Radio Doesn't Turn On/Doesn't Charge

1. Make sure the battery is out of the clear plastic packaging!

2. Plug the battery in as the picture shows - with the plus (+) and minus (-) signs showing

3. Use the provided USB-C cable, and plug it into a 5V charging brick (NOT fast charging!) or into a PC. It should charge with the icons shown on the right!

4. Allow the Radio to charge fully before use.

🔊 I Can't Find My Recitations

1. Plug your TDBR SD Card in - if you ordered more than one pack, it may have come with more than one SD Card. The TDBR Logo should be facing the back of the Radio, and it should 'click' into place.

2. Check our Instructions page to see how to navigate the Radio to your desired recitation.

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